At Rathnaelectricals, we aim to provide you with a satisfying shopping experience. Please review our refund and cancellation policy below.
Refund Policy
We offer refunds in the following situations:
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- Defective or Damaged Products:
If you receive a product that is defective or damaged, please contact us within [specify number of days, e.g., 7 days] of receiving the item. We will arrange for a return and issue a full refund or replacement.
- Defective or Damaged Products:
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- Wrong Product Received:
If you receive the wrong product, please inform us within [specify number of days, e.g., 7 days] of receiving the item. We will arrange for a return and issue a full refund or send you the correct item.
- Wrong Product Received:
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- Unsatisfactory Quality:
If you are unsatisfied with the quality of the product, please contact us within [specify number of days, e.g., 30 days] of receiving the item. We will assess the situation and, if deemed appropriate, issue a refund or replacement.
- Unsatisfactory Quality:
Cancellation Policy
You may cancel your order under the following conditions:
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- Before Shipment:
You can cancel your order at any time before it has been shipped. We will process a full refund to your original payment method.
- Before Shipment:
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- After Shipment:
If your order has already been shipped, you can return the product once it arrives. Please refer to our Return Policy for further instructions.
- After Shipment:
Return Policy
For detailed information on our return process and eligibility criteria, please refer to our Return Policy.
Contact Us
If you have any questions or need further assistance regarding refunds or cancellations, please don’t hesitate to contact us.
Rathnaelectricals reserves the right to modify or update this policy at any time. It’s advisable to review this policy periodically for any changes.