Refund and Cancelation

At Rathnaelectricals, we aim to provide you with a satisfying shopping experience. Please review our refund and cancellation policy below.

Refund Policy

We offer refunds in the following situations:

    • Defective or Damaged Products:
      If you receive a product that is defective or damaged, please contact us within [specify number of days, e.g., 7 days] of receiving the item. We will arrange for a return and issue a full refund or replacement.

 

    • Wrong Product Received:
      If you receive the wrong product, please inform us within [specify number of days, e.g., 7 days] of receiving the item. We will arrange for a return and issue a full refund or send you the correct item.

 

    • Unsatisfactory Quality:
      If you are unsatisfied with the quality of the product, please contact us within [specify number of days, e.g., 30 days] of receiving the item. We will assess the situation and, if deemed appropriate, issue a refund or replacement.

 

Cancellation Policy

You may cancel your order under the following conditions:

    • Before Shipment:
      You can cancel your order at any time before it has been shipped. We will process a full refund to your original payment method.

 

    • After Shipment:
      If your order has already been shipped, you can return the product once it arrives. Please refer to our Return Policy for further instructions.

 

Return Policy

For detailed information on our return process and eligibility criteria, please refer to our Return Policy.

Contact Us

If you have any questions or need further assistance regarding refunds or cancellations, please don’t hesitate to contact us.

Rathnaelectricals reserves the right to modify or update this policy at any time. It’s advisable to review this policy periodically for any changes.

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